Our approach to strategy and design makes you part of every step of the creative journey—so that together, we can improve every step of the customer journey.
Multi-disciplinary creativity you can count on.
IM Digital is a diverse team with a diverse set of skills, customized to your current marketing and project needs.
Data, Research, & Analysis
When it comes to building a better customer experience, knowledge really is power. We apply a rigorous research methodology and the latest industry-standard data analysis tools to tackling any problem.
User Research
Experience Analysis
Data Analysis
SEO Analysis
Discovery & Co-Creation
Collaboration is central to everything we do. We’ll work with your team in fun, informal in-person or remote thinking workshops to better understand your business, your customer, and your needs.
Creative Exploration
Project Roadmapping
Personal Creation
Site Structure, Navigation & IA
Customer Journey Mapping
Ideation & Sketching
Brand Identity
Your brand is your most powerful asset. It’s the foundation of every customer interaction you’ll ever have. We’ll help you hone it to meet your business needs while ensuring it reflects what makes your business unique.
Digital Style Guide
Brand Content Strategy and Style Guides
Logo Design
Brand Design
Experience Design
Where customer experience comes to life. Our comprehensive approach employs rapid iteration to craft responsive, accessible, and effective ways for you and your customers to interact.
Wireframing
High Fidelity Design
Theme Design
Design System Creation
Mobile & App Design
Loyalty Programs
Usability Testing
Find out how our re-design helped fashion innovators MZ Wallace boost conversions by 40%.
